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At Transplant Systems we understand the importance of 'service!'. To get the very best out of your machinery and have 'little' down time it's important that your equipment is properly maintained. That's why at Transplant Systems we have allocated significant resources, financial, technical staff and infrastructure to enable us to conduct are serviceing operations in a timely and proffessional manner.
All our technical staff have engineering backgrounds and have been factory trained at the manufacturers premises. In the event of a breakdown, you can be confident that the 'technician' is familiar with the machinery you have purchased. Some of our staff have particular product specialisations. We will direct any service enquiry to the most appropriate staff member. The company carries an extensive stock of spare parts. We can normally pull original spare parts as required from our own stock in Melbourne.
The company has two types of service that it can offer to you. 1. Casual basis, 2. Contract Basis. If you would like to book a service now please go here.
We encourage you to establish a service contract at the time of purchase, or at least within the first twelve months! All our machines are provided with a 12 months warranty, the contract period commences upon elapse of the normal warranty period. Having a service contract is not only the most cost effective method of service for you, but it also gives you peace of mind.
Knowing that your machinery is being well maintained regularly, mitigates some of the risk against unexpected breakdowns at mission critical times and allows you to stay focused on the business.
Regardless of how you wish to approach service matters, our Company will support you with industry know how, product specific technical help, service staff and spare parts.
Investing in machinery can be a significant leap for most nurseries. The technology advantage that the investment brings in labour saving and cost savings is tangible. Be sure to protect your investment now and in the future.
Avoiding machine maintenance is certainly more costly in the long term! Murphy's law says that problems will occur when you least need them
If you would like to enquire about service contracts on your machines please contact Rob Wylie in Melbourne on 03 97699733 or email robw@transplantsystems.com.au. To let us know you need your machine servicing go here.
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